Manually Creating Redirects Produces Nothing!

#93414
  • Resolved Phillip Crum
    Rank Math free

    I see quite a few tickets here about the redirect page not working. I am encountering the same issue. I have read and followed the instructions carefully but everytime I save a new redirect, nothing is added to the list of redirects. ???

Viewing 5 replies - 1 through 5 (of 5 total)
  • UPDATE: I see the redirection creation page is working correctly on another of my sites so I’m guessing that plugin conflict is the culprit. Take no action here, I’ll check that and reply back! 🙂

    UPDATE: I just created a brand new staging site, turned OFF all plugins, ALL of them except RankMath, then tried to manually create a redirect. No joy.

    I give up. I need some help here. ???

    Hello?

    I need a reply from a staffer, please. Still having the same issue!

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Manually Creating Redirects Produces Nothing!’ is closed to new replies.