Make primary

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

We’ve checked your page and we can see that the breadcrumbs are coming from WooCommerce, not from Rank Math and that’s why the Rank Math settings are not working on your breadcrumbs.

In this case, if you want to disable WooCommerce’s breadcrumbs, then please add the following filter on your website:

/**
 * Function to disable WooCommerce breadcrumbs
 */
function remove_wc_breadcrumbs() {
remove_action( 'woocommerce_before_main_content', 'woocommerce_breadcrumb', 20, 0 );
}
add_action( 'init', 'remove_wc_breadcrumbs' );

Here’s how you can add filter/hook to your WordPress site: https://rankmath.com/kb/wordpress-hooks-actions-filters/

After that, you can follow the steps from this guideline to activate Rank Math breadcrumbs: https://rankmath.com/kb/breadcrumbs/#activate-breadcrumbs

Hope that helps and please don’t hesitate to let us know if you have any other questions.

Thank you.

Hello,

We can see the breadcrumb still appears from WooCommerce.

Could you please confirm if you’ve properly added the filter code on your website? You can also share a screenshot of the filter code with us by using a tool like https://imgur.com/upload so that we can check if it is properly added or not.

Looking forward to helping you.

Thank you.

Hello,

We can see that you have added the filter to the theme customizer which is used to modify the theme’s CSS styling which was why the filter did not work.

Here’s how you can add filter/hook to your WordPress site: https://rankmath.com/kb/wordpress-hooks-actions-filters/

If you are unable to do this, we can log in to your website to add the filter for you. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience.

Thank you for choosing Rank Math.

Hello,

You should use only one of the methods mentioned in the guide. You can try disabling the snippet on the code snippet and adding it directly into your active Theme’s function.php file.

If you are still facing a challenge you can initially share in the sensitive data section login details to your WordPress site’s dashboard area.

We look forward to helping you.

Thanks.