make error after using rich snippets and not showing link preview

  • before

    after

    • This topic was modified 1 month ago by Todd.
    • This topic was modified 4 days, 2 hours ago by H aziznezhad. Reason: rechecking again problem by Michael Davis
    • This topic was modified 1 day, 17 hours ago by H aziznezhad.
Viewing 11 replies - 1 through 11 (of 11 total)
  • I am on wait for your response

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The errors are false positives since the old structured data testing tool does not detect/support the isRelatedTo attribute on the product. Please test the same URL on the rich results test here: https://search.google.com/test/rich-results

    You will note that the product has no schema errors.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    befor using rich snippet setting of rank math

    after using setting of rich snipped rank math with product rich snippet

    • This reply was modified 1 month ago by Todd.
    • This reply was modified 1 day, 17 hours ago by H aziznezhad.

    I will repeat my old question
    befor using rich snippet setting of rank math

    after using setting of rich snipped rank math with product rich snippet

    .
    new quetion

    befor using rank math when I share some link like
    in social media’s like telegram I saw my link info but after using rank math I lost this info….

    • This reply was modified 1 month ago by Todd.
    • This reply was modified 1 day, 17 hours ago by H aziznezhad.

    Hello,

    Thank you for the reply.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    • This reply was modified 4 weeks, 1 day ago by Todd.
    • This reply was modified 1 day, 17 hours ago by H aziznezhad.

    1 week after waiting …
    i decide remove rank math

    Hello,

    Thank you for getting back to us.

    I am sorry for the delay in getting back to you, we are currently facing a problem on this forum where some responses get stuck on the moderation queue for a few days.

    We would be happy to check this for you if you are willing to give the plugin another shot.

    Thank you.

    Hello,

    Thank you.

    • This reply was modified 1 day, 21 hours ago by Todd.
    • This reply was modified 1 day, 17 hours ago by H aziznezhad.

    We are sorry but we do not see anything in the sensitive data section.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘make error after using rich snippets and not showing link preview’ is closed to new replies.