Maintenance mode after updating

#67001
Viewing 5 replies - 1 through 5 (of 5 total)
  • Now i can’t enter to my website backend. It shows this
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Now, if i remove Rankmath plugin from cpannel and reinstall it. What will happen?

    Will my Rankmath settings and data like focus keywords, Title , descriptions remain their or they will get deleted too?

    Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    You can remove the plugin and reinstall it, it should not create any issue.

    Also, please add the error log in the Sensitive Area so we can check what is causing the issue on your end.

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Will you please provide me LATEST BETA ZIP… or I have to install a previous stable version of Rank Math.
    Will it get all my data in the rank math beta plugin?

    Hello,

    It seems like the files were not copied successfully onto your server.

    Simply install the plugin again from WordPress repository.

    That should fix the issue.

    Please let us know. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Maintenance mode after updating’ is closed to new replies.