Hello,
I’m sorry to hear that you are facing issues with the “mainEntity” problem and the duplicate “faqpage” error on your page created with the FAQ generator. To resolve these errors, you can follow these steps:
-
Check for Duplicate FAQ Schema:
- Ensure that you have only one plugin generating FAQ Schema. If you have other plugins creating FAQ Schema, deactivate them.
- If you are using Rank Math’s FAQ generator, make sure to delete any duplicate FAQ Schema generated by other plugins.
-
Disable FAQ Schema in Elementor Builder (if applicable):
- If you are using Elementor along with Rank Math and both are generating FAQ Schema, disable one of them.
- Head to your WordPress Dashboard, navigate to the affected post or page, and edit it with Elementor.
- In Elementor, under Elements > General, disable either the Elementor FAQ Schema or the Rank Math FAQ Schema.
- Update the page after making the changes.
If you continue to face issues after following these steps, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for reaching out and bringing this matter to our attention. We appreciate your cooperation in resolving these errors.
Best regards.
Sources:
How To Fix mainEntity Schema Issues in Rank Math » Rank Math
How to Fix Duplicate Field “FAQPage” Error » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your patience.
We’ve checked your site, and it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Meanwhile, it seems that you’re using Elementor accordion to add the FAQ. Please follow the setup here so the FAQ Schema won’t be added twice which cause duplicate FAQ issue:
https://rankmath.com/kb/faq-schema-elementor/#num-2-4-enable-the-option-to-add-faq-schema-markup
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I do not have the option that you mentioned in my panel to choose one option or another.
On other pages, I also get errors for “acceptedAswer” and “name”.
The maintenance of the website is carried out by an external company. In charge of updating the website. I’ll try to get the ticket.
“Google Console” is having a lot of trouble indexing many of my pages.
The truth is, by using your plugin we thought everything would be much easier, but…
Hello,
We apologize for the inconvenience, but to move forward with this we’d need you to share the receipt or email you used to purchase Rank Math PRO.
Thank you for your patience and cooperation
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
