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I have successfully added logo schema to my website through RankMath ->local settings -> logo etc and checked in google rich data test tool (all fine) BUT in google search console no logo “enhancements” are shown. They were valid for 4 days then nothing.
All guidance and help welcome on this issue.
I have added the schema code in “sensitive data”…
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
When you test your site URL on the Rich Results test tool, you will see you are missing local SEO data. Please ensure you have selected a business type in Rank math > Titles & Meta > Local SEO then resave your settings
If this doesn’t help, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I went through your site and now all the markup seems correctly set and the image is crawlable. Could you please test your URLs using the URL Inspection Tool: https://support.google.com/webmasters/answer/9012289 and if the page looks okay ask Google to recrawl your URLs: https://developers.google.com/search/docs/advanced/crawling/ask-google-to-recrawl
Hope this helps you. Thank you
OK I have tried this. I will let google crawl and see if logo shows up in search console -> enhancements
Hi,
Give it sometime and let us know if the issue is resolved.
Thank you
Hi again,
Something is wrong.
Yesteday after you logged in google found the local schema: https://search.google.com/test
However today – it is missing again from the test:https://search.google.com/test
Please assist if you can
Hello,
Could you try heading to Rank math > Titles & Meta > Local SEO and set the Business type to Local Business and save the settings then clear your cache and test your URL again?
Looking forward to helping you.
OK Great! Seems better (https://search.google.com/test/)
I will now let google do its thing.
Much appreciated!!
Hello,
Thank you for following up.
Please let us know how this goes after giving Google some time to recrawl your website.
You can contact us anytime if you have further questions about anything else. We are here to help.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
The issue still remains.
Google Search Console not picking up logo enhancement and logo not showing in SERPs(mobile)
Hello,
Is your Logo showing under the enhancements tab?
If it is shown there then there is not an issue with your settings. It is entirely up to Google to show logo for yours site results and it also depends on what the search term is.
I also recommend going through this thread to understand more on the URL inspection tool and the enhancements shown
Hope this helps
thanks for the reply.
Please see the image to explain my issue again:
Hello,
The Google Image Search is showing the logo which you added in the Rank Math Settings, so Google has indexed the logo. Please check here: https://www.google.com/search?q=site:+https://www.theevolvegroup.co.uk/wp-content/uploads/2021/01/The-Evolve-Group-Edinburgh-Logo.png&sxsrf=ALeKk032BRLMYkOOTNHHrshTMGg910eBrA:1611081002981&source=lnms&tbm=isch&sa=X&ved=2ahUKEwjo7Iu30KjuAhUkyDgGHZRkAWYQ_AUoAXoECAYQAw&biw=1366&bih=667
I am not sure, why Google is not showing it in the SERP Result and in the Logo section in the Google search console. If you have recently added this logo, then give it few days for Google to reflect the changes. You can also try contacting the Google support forum: https://support.google.com/webmasters/community
I hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
The ticket ‘Logo Schema not showing in Google Search Console’ is closed to new replies.