Login Problem

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting the support and sorry for the issue you are facing.

    Can you please edit your post and add your website’s login details in the Sensitive area http://i.mythemeshop.com/ZmJGxp by using this plugin?

    Temporary Login Without Password

    Looking forward to helping you.

    Edited!

    Hello,

    Can you please delete the seo-by-rank-math folder in your plugins folder using the FTP and reinstall the plugin?

    Once done, please let us know so we can assist further.

    Looking forward to helping you. Thank you.

    I can´t change my password in your site too. I´m using login by google.

    Hello,

    You can reset the login details by using the following link in a separate browser:

    Home

    Hope that helps. Thank you.

    P.S. It seems like that you installed and are now connected with the plugin and the Rank Math’s servers.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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