Login issues - Support

Resolved Olnerpsm
1 month, 1 week ago

Rank Math free

Im trying to import redirections in the Rank Math app but the import option isn’t available so I presume its because I haven’t logged into my Rank Math account. When I try to connect to my account from the WordPress dashboard I enter my username and password and login page just freezes and does nothing. The Rank Math website allows me to access my account fine. Can this be sorted ASAP as I need to sort redirections out as a urgent priority.

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RankBot
1 month, 1 week ago
Hello, we apologize for the login issue you are experiencing with the Rank Math app on your WordPress dashboard. To import redirections urgently, please ensure you have the latest version of Rank Math installed.

If you are facing login issues, it’s recommended to update Rank Math to the latest version. Once updated, you can follow the steps outlined in our knowledge base articles to import redirections:
1. If you are trying to import from the Redirection plugin, you can follow the steps mentioned in this article: How to Import Redirects to Rank Math SEO.
2. If you are trying to import from Yoast SEO Premium, please refer to this guide: How to Import Redirection Plugin Data & Migrate to Rank Math SEO.
If you encounter any difficulties during the process, please assign this ticket to a human agent using the available buttons for further assistance. Thank you for raising this concern, and we appreciate your patience.

Sources:
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
How to Import Redirection Plugin Data & Migrate to Rank Math SEO » Rank Math
How to Import Redirects to Rank Math SEO » Rank Math
Random URLs Redirecting Even When No Redirect Was Created » Rank Math
Reinelle
1 month, 1 week ago

Hello,

Please note that the CSV Redirection feature is available only in the PRO version of Rank Math.

If you have already purchased the plugin, please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it.

Looking forward to helping you.

RankBot
1 week, 5 days ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Login issues’ is closed to new replies.