Local SEO – Fields are missing

  • Hi,

    i´ve updated the schema info for the webiste organization. But it seems that there are a few fields missing.
    In your knowledgebase article there are screenshots of the fields “Phone”, “E-Mail”, “Adress” and so on.
    Link: https://rankmath.com/kb/titles-and-meta/

    In WordPress Backend under: RankMath > Title & Meta > Local SEO i’m able to set up Name, Logo and URL only (see screenshot in private section). Anything else is missing.

    How am i able to solve this problem?

    Thanks.

    Kai

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hi,

    i’ve followed your advice and used the Health Care Plugin.
    After deactivating all plugins and using the Twenty Twenty Theme the problem is still the same. On a Test Installation (Copy of the final Installation i’ve posted here) i deinstalled the plugin and reinstalled it. Still the same issue.

    What is the next step?

    Hi,

    problem is solved. I start the setup guide again. After doing all the steps in the guide the fields are available.

    But it’s strange. Seems to be a bug.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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