Loading (speed) issue

#74201
  • Resolved Printfever
    Rank Math free

    Hello,

    Something out of the ordinary is happening.

    I have been using Rank Math in other websites and I love it. This is the first time I use it on a website with Woocommerce (15 variable products with almost 7000 variations).

    I noticed the website was very slow (it takes 15 – 20 seconds to load one product page), I thought it was because of the number of variations (almost 7000) and that it was on a shared hosting. So I changed servers to a 3-day trial managed cloud hosting (Cloudways.com on Vultr server) and it was still very slow. So I decided to turn off every plugin except Woocommerce. And after trying every plugin one by one, I came to the conclusion the Rank Math is the one slowing the website.

    What is weird is that when I test the site on GTmetrix (link to speed report below) and Pingdom, they do not show a problem, they both show as if they load fast (around 2 seconds), when in “real life” it takes almost 20 seconds (Me timing it with a stopwatch). I don’t know what to do, I really don’t want to change SEO plugins, I really like Rank Math. Can you please help me? Let me know what you need.

    GTmetrix report: https://gtmetrix.com/reports/wordpress-449472-1407655.cloudwaysapps.com/8u6ifZ8F

Viewing 15 replies - 1 through 15 (of 17 total)
  • UPDATE: I have narrowed it down to the Schema (Structured Data) module.

    I turned all modules off (the ones that I am using), and after trying one by one, realized that the one creating the loading problem is the Schema (Structured Data) module. Which is an important one. Can you please help me? I hopes this information helps you figure out the problem.

    I’ll wait for your reply.

    Thanks,

    Daniel

    Alberto
    Rank Math business

    Hello,

    Could you share with us some FTP details so we can enable debug mode and check the logs to try to determine the cause of the issue?

    Looking forward to help you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello Alberto, I just want to confirm you got the FTP information.
    Thanks,

    Daniel

    Hello,

    I can’t seem to replicate the issue, the products seem to be loading perfectly fine. Here is a screencast: https://i.rankmath.com/teueJB please check and let us know. Could you test your site from a different browser or different device and check.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Your product pages seem to be loading quite fine from my end, even with the schema module enabled. Please check the screencast I added in the sensitive section.

    I also tested your URL here: https://www.webpagetest.org/ and the speed seems to be 5s to 7s.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello Michael,

    Let me start by saying that I really appreciate all the time and help you are giving me, thanks!

    I saw your screen recording, I don’t know what to tell you, it is very weird.

    I just did some tests and it still takes a long time to load, I tried GTmetrix (it timed out), Pingdom (27 seconds), Google Pagespeed Insights (it timed out) and WebPageTest.org (36 seconds), I have the screenshots (I don’t know how to upload them).

    Is there any way you can help me? If not, can you please point me in the right direction regarding a Schema plugin that will be compatible with Rank Math?

    Again, thanks for all your help.

    Daniel

    Hello Michael, were you able to figure something out about this schema problem?
    Please let me know.
    Thanks,

    Daniel

    Hi Daniel,

    First of all, please accept my deepest apologies about this.

    We thrive on being the lightest and fastest SEO plugin out there so you can imagine our shock when we found out that Rank Math was slowing down user website’s.

    We have been able to replicate this issue and it only seems to happen when Schema is enabled for products with 100s of variations.

    We have added this to our priority list and you can expect an update about the same very soon.

    We will ping you when an update is available. Please bear with us in the meantime and disable the Schema module for now. You can use any other Schema plugin till we get this sorted.

    Here is one that works really well: https://wordpress.org/plugins/wp-product-review/

    Hope that helps and we are so sorry for this once again.

    Thanks, I really appreciate it. I will wait for your reply.

    Daniel

    Hello,

    To fix the issue, I logged into your site and I changed the code in wp-content/plugins/seo-by-rank-math/includes/modules/rich-snippet/snippets/class-product-woocoomerce.php file and that seemed to have fixed the issue. Can you please confirm?

    Thank you.

    Thank you so much Pratik! It works!

    I am glad you found a solution for it.

    Now, can you please tell me exactly what you did, because this website (miami-printing.com) is my testing site, the actual website is https://printfever.com, and I will need to do the same there.

    Thanks for all your help.

    Daniel

    Hello,

    Please delete the existing plugin from your live site and upload the following plugin: https://i.rankmath.com/ymsgWo

    I hope that helps.

    Thanks Pratik, just one quick question: Will all my settings be deleted when I install the “new” plugin?

    Thanks,

    Daniel

Viewing 15 replies - 1 through 15 (of 17 total)

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