Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
On our setup, Rank Math is working fine with the Litespeed plugin https://i.rankmath.com/rvztEE
Could you please export and share your Litespeed’s settings from here https://i.rankmath.com/5ej8R3 ?
Looking forward to helping you. Thank you.
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This is the data i can see on .data file when i export from Litespeed Cache.
It seems to be working fine for us.
We might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I have the temporary Login Credentials which is active for next 24 hrs only. Please login and check once. Once done please let me know, I will deactivate the credentials.
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
Can you please update to the latest version of Rank Math that we released today? The latest version is 1.0.36.3
Do clear your website cache and browser cache after updating.
If it still doesn’t work, please let us know and we will try our best to reply ASAP.
Thank you.
Current Rankmath version is 1.0.36.3-beta. Could you please tell me the steps to update it with the latest version?
Could you please install the latest version of rankmath using the temporary credentials i have provided?
Hello,
Thanks for getting back to us.
I have logged in to your site and everything is working as expected for me as you can see below:
Could you please perform a hard refresh on your browser to clear any cached JS and check if the issue will still be reproduced?
You can also test this out from a different browser.
Let me know how this goes. Thank you.
I have checked. It is working fine now. Thanks for your help.
Yeteendra, we are so glad to be of help. We are always here if you need us in the future.
Hey, if it isn’t too much to ask for – would you mind leaving us a review here?
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post
It only takes a couple of minutes but helps us tremendously.
It would mean so much to us.
Thank you.
