Hello,
We apologize for the inconvenience you’re experiencing with the compatibility of the ListingPro theme/plugin and Rank Math. We understand that your concern is related to the plugin not picking up some custom changes made by ListingPro, and it’s affecting the SEO analysis of your pages.
Given the refusal of support from the ListingPro developers, we recommend performing a health check and troubleshooting for any plugin/theme conflicts. You can use the Health Check & Troubleshooting plugin to identify any conflicts that might be causing this issue. We have a dedicated knowledgebase tutorial to help you with this process, which you can find here.
If the issue persists after performing the health check, we recommend reaching out to our support team by submitting a ticket at Rank Math Support. Our team will be able to provide you with more specific guidance based on your website’s configuration and help you resolve the issue.
We appreciate your patience and understanding as we work to assist you with this matter. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards
Sources:
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
List of Known Plugin Conflicts » Rank Math
General Tab in Meta Box of Rank Math SEO Plugin
Hello,
Thank you for your patience.
Please note that the theme/builder you are using is not fully compatible with Rank Math, which is why some tests are not recognized because of the way they add them to the content.
In this case, you can contact the developer of the page builder you’re using by showing the following link:
https://rankmath.com/kb/content-analysis-api/
However, the SEO score is only for your reference and doesn’t affect the actual SEO performance of your site. If you feel any of them don’t apply to your page or you have already done them, you can safely ignore them as search engines test the live version of your site.
Alternatively, you can disable those tests as well by using the filter in this guide:
https://rankmath.com/kb/disable-seo-content-tests/
Hope that helps.
Hi Reinelle,
Thank you for your reply.
I leased your suggestions back to the theme authors and they have refused to support such changes.
They are not well cooperative and having serious issues with them at the moment. You are not the only plugin developer I am having to question with issues related to their theme/plugin etc.
Because of this is there any way I can do this myself? I know its only a few places that look to be effected but just wondered if it its an easy change.
As you say – it doesn’t effect the actual SEO on page, only the score given due to certain parts not being detected.
I do not want to move away from using your plugin as I have it setup on 12+ other websites and rely on it heavily due to its ease of use and how powerful it is even for the FREE version.
Any help or advise is welcome. I have stressed to them that they need to allow 3rd part SEO plugin compatibility or their theme/plugin is technically pointless with it being a directory.
Regards
Hello,
If they don’t want to do that, then we are sorry, but there is nothing we can do to fix this issue.
As mentioned earlier, you can ignore those tests as the headings are present in the front end and the search engines will be able to detect that even if our plugin can’t.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
