Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the error message and the affected URL so we can check? The link you have shared can only be accessed when logged in to your Google Search Console account.
If you wanted to share screenshots, you can upload them using this tool and share the link here.
Looking forward to helping you.
Thank you.
hello Reinelle
thanks a lot fo your help it is an 500 error…
here is the pages that are blocked
https://docs.google.com/spreadsheets/d/1oi8DGPMRcWssk6tYTBKMZo58h6t-Lil8ibn8kTvaQSE/edit?usp=sharing
thanks !!!
Hello,
I tried to check the document link you provided and it was not available to view. I also checked a few pages on your website and did not encounter any 500 errors. Please may you check your error logs and share them here. You can ask your host for help retrieving the error log.
Looking forward to helping you.
Thanks Nigel !!!!
here are the pages : [moved to sensitive data section]
Hello,
Thank you for providing the URLs in the sensitive data section. Those URLs are WordPress system files which should not be indexed, so you can safely ignore any indexing errors related to them. If there are additional URLs besides those, you can share them too.
For the 500 errors please ask your host for “PHP error” log. You can also check your “WordPress error” log by navigating to Rank Math > Status & tools > System status and checking “Error Log”. If the WordPress error log is not activated, you can follow this guide to activate it: https://wordpress.org/support/article/debugging-in-wordpress/
Hope that helps. If you have questions, ask away.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
