Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
I checked your site URL and it seems to be showing the preview correctly on twitter, also the Twitter Card Validator tool is validating without any error.
I’ve attached the screenshots in the sensitive data section for your reference.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
thanks for your answer
Sorry for not saying that my main problem is in Telegram
I update the web page link in bot but still not working
Hello,
The image size for the og:image property on your site seems to be in low dimensions. As the recommended image ratio for the og:image property is 1.91:1, and the optimal size should be 1200 x 630 pixels, please try updating the og:image with the recommended size and try clearing the cache (server, plugin/theme, or CDN such as Cloudflare) from your site to see if that works for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
I changed the image and also I don’t use CDN
But this problem is still in Telegram
Hello,
I manually checked your opengraph meta and tested it on several validators and it passed. There may be caching on Telegram preventing your link previews from updating. Please be patient while Telegram updates their cache.
Hope that helps. Please let us know if you have questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
