Link Preview Issue

#285385
Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I checked your website with https://httpstatus.io/.

    It looks like the SSL certificate on your website is not valid:
    ssl

    Please get in touch with your web host and ask them to fix the SSL issue and also make sure that only 1 version of the website URL is working (200 status), and the rest are redirecting to it.

    I hope this helps. Looking forward to helping you.

    I have a valid SSL Certificate Installed

    Screenshot-20211103-225307

    Hello,

    The fact that the HTTPs status checker shows a certificate error and you aren’t able to preview the link, there must be some issues with your SSL.

    Please contact your hosting provider and show them this screenshot my colleague provided:
    ssl

    They should be able to help you fix the certificate issue.

    Let us know how it goes. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Link Preview Issue’ is closed to new replies.