Link Preview Image and Title for home page (Can’t change logo and descri

#148975
  • Resolved Jay S

    3 years, 2 months ago

    Rank Math free

    Link Preview Image and Title for home page (Can’t change logo and description for Social)

    Should be pretty basic but I can’t get my site logo and text description to change
    Already followed the directions (see screenshots)
    Not sure what I’m doing wrong here

    Already have cached the site on my server. Please let me know what else I should be doing.
    Site preview is wrong below (see screenshot of what is currently showing – random image from front page / should be the logo)
    https://se1ectmedia.com
    Below are the images (steps) I took to get my logo to upload but instead its not working and shows another image on the home page (see last screenshot)

    Please get with me ASAP to tell me what I”m doing wrong.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 2 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your homepage, and it seems that Facebook is getting a different image with a recommended image size. You can also check in Facebook Debugger Tool.

    Could you please make sure that the logo you are using is 1200 x 628 px as per Facebook’s recommended image resolution?

    I hope that helps. Thank you, and looking forward to your update.

    Jay S

    3 years, 2 months ago

    Rank Math free

    Hello,

    Now it looks like its working. Not sure what happened, maybe caching. Thanks again.

    Reinelle

    3 years, 2 months ago

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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