Link count doesn’t work

#732482
  • Resolved JH. CHEN
    Rank Math free

    I’m using bricks builder and the link count doesn’t work, I already tried to delete the link data in setting but it still appears all at 0.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hello,

    I’m sorry to hear that you’re experiencing issues with the link count in Rank Math while using Bricks Builder. It’s important to ensure that the Link Counter module is enabled in Rank Math.

    If you’ve already tried deleting the link data in the settings and it’s still showing all at 0, I recommend resetting the internal links count. To do this, please navigate to Rank Math SEO → Status & Tools → Database Tools and click on Delete Internal Links. After that, you’d need to open and save each of your posts again through your browser for Rank Math to count the links.

    If the issue persists after resetting the internal links count, or if you have any other questions, please feel free to reach out to our support team by clicking here. We’re available 24/7 and more than happy to help.

    Sources:
    Rank Math Status and Tools » Rank Math
    How Does Rank Math’s Link Counter Work? » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math
    How to Hide SEO Score From the Frontend » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

    JH. CHEN
    Rank Math free

    I did everything you told me, but no, it doesn’t work

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    JH. CHEN
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I’m waiting for you to tell me something

    Hello,

    It seems like our link counter is not able to detect the links added using Bricks Builder. I have informed the devs about this and will let you know once we have an update.

    We really appreciate your patience in the meantime.

    Please do not hesitate to let us know if you need our assistance with anything else.

    Ok, I already knew that this could be a reason for the error. So I await your update, I hope it’s soon, because bricks is already taking an important position XD

    Thank you so much

    Hello,

    We have already forwarded this to the devs and will let you know once this is implemented in our plugin.

    Please do not hesitate to let us know if you need our assistance with anything else in the meantime.

    Thank you.

    Hello,

    We have heard back from the devs. Please share the following filter with Bricks Builder’s team so they can pass the builder content to our link processor: https://rankmath.com/kb/filters-hooks-api-developer/#modify-link-counter-content

    Let us know how that goes. Looking forward to your update.

    I already sent this to the bricks team

    Hello,

    Sure thing. In that case, let us know when you hear back from them.

    Thank you for choosing Rank Math

    They answered me this, I’ll pass it on to you as is:
    “Hi there,

    Thank you for getting in touch and apologies for the delayed response. Thank you for sharing the filter. I have created an internal ticket to look into how feasible it would be to implement this in Bricks core.

    For the record, we were in touch with Rank Math’s team but it was regarding a separate issue with automatic meta description no the link counter.”

    Hello,

    Well in that case you’d have to wait for the Bricks team to work on this, as that’s the only way you can get Rank Math to detect links added via the Brick Builder.

    We’d suggest reaching out to them from time to time so this fix can be prioritized.

    Thank you for your patience and cooperation

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

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