Hello
Thank you for contacting Rank Math Support. We are sorry for any inconvenience this must have caused you.
I can see the PRO badge is already showing next to your account. Which means the subscription is already activated. You can check the subscription information here: https://rankmath.com/my-account/subscriptions/
If you’re still seeing the FREE plugin in the download section, please log out, clear the browser cache, and log back in. You should be able to see the PRO plugin.
You can download your PRO plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
The PRO version is built on top of the free version to keep the plugins robust and lightweight. You will need both of them to be installed and activated at the same time so the PRO version will work.
We have a detailed article on how to upgrade your account to PRO on your WordPress website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
You can follow this guideline to connect your Rank Math Account: https://rankmath.com/kb/rank-math-pro-license-key/
We hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
