Learndash plugin conflict

#323738
  • Resolved Amy King

    2 years, 3 months ago

    Rank Math free

    I’m experiencing a conflict between the Learndash and RankMath plugins and am unsure how to proceed. The conflict makes many (but not all) pages and posts not load properly: they only show the top menu and the title of the page/post, and nothing else.

    I’ve discovered the conflict by changing theme to WordPress default (2021), deactivating all plugins, then re-activating one by one. The only way to replicate the issue was when both Learndash and RankMath were active. Because Learndash is a core component of the functionality of my site, I have chosen to leave RankMath deactivated, but as it’s a helpful tool, I’d really like to be able to use it still!

    Any advice on how to proceed?

    Thank you,
    Amy

Viewing 1 replies (of 1 total)
  • Jeremy

    2 years, 3 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please share some screenshots of the issue you are facing? You may use this tool https://imgbb.com/ to upload your screenshot and share the URL here.

    Also, if you can find recent error logs in your server, kindly share them in the Sensitive Data as well so we further determine why this conflict is happening.

    Lastly, if you prefer, you can create a staging website, replicate the error there and share the login details here so we can further debug it without worrying about breaking your live website.

    Looking forward to helping you with this one.

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Learndash plugin conflict’ is closed to new replies.