Hello,
We apologize for the inconvenience you’re experiencing. If you have configured Content AI to serve French as the language, and you’re still encountering issues, please share a screenshot of what you see. This will help us understand the problem better and provide you with the appropriate assistance.
Thank you for bringing this to our attention.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
How to Configure Content AI’s Global Settings » Rank Math
How to Use AI Command Tool in Content AI » Rank Math
How to Use Rank Math’s Content AI for SEO » Rank Math
Screenshot can be found here: https://imgur.com/YJnlGNe
Hello,
The Content AI research doesn’t just use the language you have defined, it returns the suggestions based on the top-ranking pages and the related keywords ranking in the location you have chosen for the researched keyword.
So if English keywords are related keywords for the researched keyword in the country you have chosen to research for, then the Content AI will return the same suggestions.
If you try to search the same keyword on Google (in the same location), you should receive the same results.
We hope this helps. Please let us know if you have further questions or concerns.
Thank you.
Hello,
Unfortunately not: the keyword suggestions are completely unrelated to the keyword selected. The keyword entered is “site web” -> website and the keyword suggested are all in English:
partner product
product partner
presenting partner
partner presenting
and similar keywords (all in German):
schätzen regionalen Köstlichkeiten -> appreciate regional delicacies
postfach der zürcher musikverleger -> post office box of the zurich music publishers
erlebnissen kulturellen schätzen -> cultural experiences
kulturellen schätzen regionalen -> cultural appreciate regional
östlichkeiten und authentischen -> eastern and authentic
This is completely unrelated to the given keyword and to the article. A google search retrieves articles that are 100% unrelated.
Thanks,
Philippe
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have added the login info, as per your request. Please note that the site is live.
Thanks and best regards,
Philippe
Hello,
I can check that you have selected Switzerland as the location in the Content AI section:
That’s why the similar keywords are in German. Please select the correct country and run the research again. The content AI should show the correct suggestions after that.
Let us know how that goes. Looking forward to your update.
Hello,
Yes, I selected Switzerland and this is correct. I want to rank on google.ch in French.
We have 4 national languages in Switzerland, one of them is French. Google.ch is available in 5 different languages.
Best regards,
Philippe
Hello,
When you set the country for Switzerland and given the fact that the country has multiple official languages it’s possible that the keywords appear in one of those languages.
That is because the plugin looks at the results on Google from Switzerland and it evaluates those results and since those come in all the different official languages the output might be one of those languages.
There’s no way around this and it’s something very specific to countries such as Switzerland due to the linguistic nature of it.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Well, this means that the tool is not working in multi-lingual countries. Especially, the terms that are recommended has strictly no relations to the term entered. So this makes the tool unusable for me. However you want to turn it, there are no relations between “website” and “cultural experiences”. It is not just providing keywords in other languages, but it is providing keywords that are completely unrelated.
So if there is no way around it, I would say that your product is defective for my market and I would like to be reimbursed.
Thanks and best regards,
Philippe
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
