Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Are you using a page builder? If yes, could you let us know which one?
Looking forward to helping you. Thank you.
I have exactly the same issue with images alt text. The alt text is there but Rank Math is not seeing it. I’m using Elementor pro and everything is up to date. I’d be very interested in the solution to this issue.
Hello Spencer,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Are adding your images using elementor or your theme? If the alt text is missing from the images added using your theme, you will need to edit the PHP files for that. Please get in touch with your theme provider and they will be able to provide you with exact instructions on that.
If they are added using elementor, would you please check if there is a conflict with one of the plugins or the theme you are using, Assuming you are using the latest version of all the plugins and the themes (please update if not yet).
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Let us know how it goes.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.