Keywords not saving properly

#195855
  • Resolved George Robinson

    2 years, 11 months ago

    Rank Math free

    Hello,

    I am having issues where my keywords do not seem to saving once I update and return to the posts.

    As far as I am aware, there is not a plug-in conflict.

    I have added keywords through the ‘bulk edit this field’ function, and these keywords are now saved and do appear when the post is clicked on.

    However, when returning to the list of posts, the scores do not appear, although the keywords are saved.

    I’m wondering what the issue is here and if it is a simple fix.

    Thanks,
    George

Viewing 1 replies (of 1 total)
  • Miguel

    2 years, 11 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    In order for the tests to run you need to open the post, see the score changes, and then click the “Update” button so the score gets saved in the database and propagated to the post list table.

    This is the expected behavior since the tests run on the fly using JavaScript, thus it’s required that the post is opened for the changes to reflect.

    Hope this helps clarify the situation.

    Don’t hesitate to get in touch if you have any other questions.​​​​

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Keywords not saving properly’ is closed to new replies.