Keywords not saved in DIVI

#50640
  • Resolved YY
    Rank Math free

    hello

    when I tried to edit keywords for all the posts on the dashboard/post page, only one keyword of each post can be saved. all the other keywords will disspear after i press save.

    However, in divi post editor, i can see all the keywords listed when i edit my post.

    Would you pls advise me how i can fix it?

    thanks.

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    ​​​​​​​
    Would you please attempt saving using a different post editor. If it still doesn’t save, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Keywords not saved in DIVI’ is closed to new replies.