Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
The position data comes directly from Google Search Console. We calculate an average of your positions based on the data available over the time frame you have selected. The position is not the current one you see right now but rather an average over the past month (if you choose 30 days).
You can follow this guide to fetch fresh data from Google:
https://rankmath.com/kb/delete-old-analytics-data/
Hope this helps.
We look forward to helping you.
Dear Team,
I actually follow your instructions before reaching out to you. I’ve already fetched the latest data. However, it the data showing on your dashboard for system data on the consul. It’s not correct.
I had issues with migration earlier. Could that be a possible cost? Please help. We really want to use rankmath’s dashboard properly.
Dear Team,
I actually did follow your instructions before reaching out to you. I’ve already fetched the latest data. However, it the data showing on your dashboard for system data on the consul. It’s not correct.
I had issues with migration earlier. Could that be a possible cost? Please help. We really want to use rankmath’s dashboard properly.
Hello,
Could you please share the organic traffic data from Google Search Console for the last 30 days so we can compare it with the data coming through in the Analytics module?
Also, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
How to get and share this?
Could you please share the organic traffic data from Google Search Console for the last 30 days so we can compare it with the data coming through in the Analytics module?
Hello,
Please also share your WordPress admin login for us to further look at the stats.
Also, to share your organic traffic data, you may head over to your Google Search Console and take a screenshot of the stats, then, you may upload that screenshot to https://imgbb.com/ and send the URL here.
Looking forward to helping you with this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
