Keywords and Content miscounted

#27157
  • Resolved Steven Brame
    Rank Math free

    I went through the troubleshooting procedure, and as soon as I entered that the problem went away. I changed to the 2019 theme, re-activated all plugins one at a time, and it was still working well. Then I realized that I was looking at the Rank Math area in the WordPress Editor environment, and no longer at the one shown in the new Elementor integration. I then looked at the Elementor Rank Math SEO tab, and that’s still showing the incorrect keyword and content info.

    So, I went through the troubleshooting procedure…again. This time I enabled only Elementor and Rank Math, and the error is there, so the problem appears to be related to the new ‘integration’ with Elementor. The linked screenshot shows that on the same page the Elementor SEO tab and the Rank Math report in the WP Editor are quite different.

    https://creativeillusions.biz/wp-content/uploads/2020/01/RankMath2.jpg

    I’ve created a Temp Login for you.

    • This topic was modified 4 years, 3 months ago by Steven Brame.
Viewing 13 replies - 1 through 13 (of 13 total)
  • Hello,

    Thank you for contacting Rank Math I am glad that your enjoying this integration 🙂

    Could you please clear your site cache and resave this post and check if the errors will still be reported?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Sorry, I should have told you that I had already cleared the cache, deactivated WP Rocket and Bunny CDN.

    Hello,

    Thanks for getting back to us.

    Could you please check if this could be happening as a result of a conflict by performing these tests:
    https://rankmath.com/kb/check-plugin-conflicts/

    If this does not bear fruit, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I went through the troubleshooting procedure, and as soon as I entered that the problem went away. I changed to the 2019 theme, re-activated all plugins one at a time, and it was still working well. Then I realized that I was looking at the Rank Math area in the WordPress Editor environment, and no longer at the one shown in the new Elementor integration. I then looked at the Elementor Rank Math SEO tab, and that’s still showing the incorrect keyword and content info.

    So, I went through the troubleshooting procedure…again. This time I enabled only Elementor and Rank Math, and the error is there, so the problem appears to be related to the new ‘integration’ with Elementor. The linked screenshot shows that on the same page the Elementor SEO tab and the Rank Math report in the WP Editor are quite different.

    • This reply was modified 4 years, 3 months ago by Todd. Reason: Removed direct login URL from this public post
    Todd
    Rank Math free

    Hi Steven,

    Are you using Shortcodes inside the content?

    If so, then there will always be a difference between WordPress & Elementor as Elementor renders Shortcodes whereas WordPress does not. That impacts the score calculation. Unfortunately, there is no workaround for this at the moment. Sorry.

    Please do not hesitate to let us know if you need our assistance with anything else.

    No, I’m not using Shortcodes anywhere on this page at all…especially not in any content areas.

    In fact, I just checked all of my other sites and the same issue is happening…Rank Math in the Elementor SEO tab is reporting over twice the amount of content than the WP Editor.

    Hi Steven,

    Thanks for the reply.

    Elementor renders content through shortcodes which may not be directly visible on the page source. This is what is affecting the calculation of the score.

    I hope this info helps. Thank you.

    So basically the keyword and content info shown in the SEO Tab in Elementor should be ignored since it’s displaying grossly inaccurate figures. Why would you include such a feature?

    Todd
    Rank Math free

    Hi Steven,

    We are extremely sorry about this. It is not intended. At the most, there should be a score difference of 10 but seems like it is much higher in your case.

    We are taking a closer look at this and we will release an update with a fix very soon.

    In the meantime, please ignore the test if you know it is incorrect. For example, if you know you already added the focus keyword in the content but Rank Math is telling you that you haven’t, please ignore it.

    The score is there only for your reference anyway and doesn’t affect your actual rankings. Treat it only as a to-do list, nothing more. Don’t try to live by it and don’t follow the tests religiously.

    I appreciate your patience in this matter.

    I appreciate the effort…it was just that I was being presented with 2 very disparate ‘to-do lists’, and it was quite confusing.

    Todd
    Rank Math free

    Hi Steven,

    I understand the confusion. I would be frustrated too.

    We have managed to find the issue. This only happens with pages. With posts, you will see a perfectly matched score and to-do list. I copied your page as a post on my test setup and it works perfectly fine.

    We will release an update in 24 hours or on Monday. Really appreciate your patience in the meantime and sorry for the confusion.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

The ticket ‘Keywords and Content miscounted’ is closed to new replies.