Hello,
I’m sorry to hear that you are facing issues with adding keywords to your page in Rank Math. If you are experiencing problems where the keywords disappear after updating the page, this could be due to various reasons such as plugin conflicts or JavaScript-related errors.
To troubleshoot this issue, you can follow these steps:
-
Plugin Conflicts: There might be conflicts with other plugins causing the keywords to disappear. You can check for plugin conflicts by following the instructions in our knowledgebase article on plugin conflict.
-
JavaScript-Related Errors: JavaScript errors can also lead to issues with saving keywords. You can diagnose JavaScript-related errors using the browser’s console. Here is how you can check for JavaScript errors in Chrome:
- Open the Developer Tools Console Panel by navigating to More Tools → Developer Tools from the Chrome menu.
- Click on the Console tab.
- Alternatively, you can use the keyboard shortcut Cmd + Option + J (Mac) or Ctrl + Shift + J (Windows, Linux) to open the Chrome console panel.
If you continue to face difficulties after trying these steps, please let us know, and we will be happy to assist you further.
Thank you for reaching out, and we appreciate your patience.
Sources:
How to Fix the "No Keywords Found in the Page Title" Test in Rank Math » Rank Math
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Hello,
In this case, please check if you are using a Firewall as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/saveModule
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
Let us know how this goes.
Hello,
Thank you for contacting us and sorry for any inconvenience that this issue might have caused.
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
