Keywords

#34194
  • Resolved Iain Swanston
    Rank Math free

    I have just swapped over from Yoast however none of the keywords have been imported. We don’t have a big site however when I try adding them in manually I can only use keywords from the drop down menu. The majority of our keywords simply don’t show for example they keyword we want on on page is “key account management training course” however the drop down menu only allows “key account management training courses”.

    Any ideas please?

Viewing 13 replies - 1 through 13 (of 13 total)
  • In addition Rank Math doesn’t seem to recognise any of my table of contents. I am using Gutenberg editor and the table of contents is in a numbered list block if that makes any difference.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    1). There is a bug that was introduced by the latest version that is affecting the import process but our dev team is already working on an update.
    Please rollback to the previous version and re-import the data by heading over to Rank Math > Status & Tools > Version control.

    2). Rank Math will only detect third party plugins that add the ToC functionality. You can simply ignore this test if your TOC is custom built on the page editor.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    • This reply was modified 4 years, 2 months ago by Michael Davis.

    Thanks Michael I am not sure I understand. I don’t have a previous version as I just installed Rank Math. Also none of our content from Yoast was copied over and I have spent all day re-keying the data – will I lose all of this?

    HI Iain,

    Thank you for the follow up.

    The rollback should be able to work even if this is the first time you are installing the plugin, you will only need to select the option to install v1.0.38.

    No data will be lost, only the missing data will be imported from Yoast.

    I hope this info helps.

    Thanks and fingers crossed. I will try now and update the ticket either way.

    Thanks

    Hi Michael

    I have just done the roll back to 1.0.38 and the problem is still there.

    Hello,

    Thank you for getting back to us.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd
    Rank Math free

    Hi Iain,

    Thanks for the details but you have not included your website URL.

    Can you please add that as well?

    Also, it is worth giving it another shot after updating to 1.0.39.1

    Let us know.

    Really sorry Todd
    http://www.klozers.com

    Todd
    Rank Math free

    Hi Iain,

    It doesn’t look like you had updated to 1.0.39.1

    I have done it for you and the import works fine now.

    I have shared the screencast in your sensitive data section.

    Thank you and do let us know if you need help with anything else.

    Thanks Todd

    Your colleague asked to to roll back to the previous version as he thought there were some bugs in the latest one.

    No worries though as you say it’s working now. Thanks for your help and have a great weekend.

    Hi Iain,

    The bug has been patched in the latest update. I am however glad that this is now resolved 🙂

    Feel free to contact us should any other issues come up.

Viewing 13 replies - 1 through 13 (of 13 total)

The ticket ‘Keywords’ is closed to new replies.