keyword & description in the general setting does not save

#515296
  • Resolved epjx

    3 years, 3 months ago

    Rank Math free

    After saving/updating a new post the keyword & description in the general setting does not save. Contents for article is clearly saved but the rank math settings are not.

    Tried rolling back to previous versions but it still gives the same issue.

Viewing 1 replies (of 1 total)
  • Princess

    3 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    If the changes are not saving while using Rank Math, please check if you have any firewall as there are chances that it will prevent saving the data please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    For initial troubleshooting steps, please follow the steps in this link:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

    Thank you.

    RankBot

    3 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘keyword & description in the general setting does not save’ is closed to new replies.