Just closed my ticket and u didnt solve nothing

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    We only closed the ticket because you said that there we no more errors.

    Sorry for the confusion.

    If you are still facing any issues, please share the URL of the problematic page so we can check this once again.


    Please read my replies I wrote :

    please include this ticket as well
    because there i have another problem ,can be all together .
    here what i have right now with the old version , this is for homepage https://prnt.sc/urupil and this one for product https://prnt.sc/uruqgd , for product before i remember it was included organization as well not its not appearing
    best regards
    In products I’m getting this error Image
    [object Object]:review MISSING_RECOMMENDED_FIELD
    organization its not anymore included with the products page ?
    Breadcrumb not appearing as well , and why its not showing webpage and organization ? this from an old version Imgae
    “sameAs” its missing as well !
    Best regards

    The error its markup error, have a look in that ticket yes I said I dont have the error which hes speaking about I’m speaking about something and hes answering me something ales

    Beat regards


    I tried to go through your tickets but I couldn’t find any with your site URL. Please do share with us the page URL again so we can check from or end.

    We also released a quick Beta update you can try to see if that helps.

    You can enable the Beta update by following this:

    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    You can disable the Beta updates once you update to the latest version and if the issue is fixed.

    We are here to assist. Thank you.


    I have updated the sensitive data as requested. Can you please check further?

    Thank you.


    Now the reviews has been fixed but i still dont have organization this is how i had before Image breadcrubbs as well not showing Image “sameAs” its missing as well !
    another thing normal this not should be for the products not for the blog while my website is shop website ?
    https://www.website.com/?s={search_term_string} ill share my login and links to have a closer look

    Best regards


    Your organization markup is added successfully as a HealthAndBeautyBusiness and the breadcrumbs too, please check the screencast I have added in the sensitive section. You can also confirm the same by checking your URL with Google rich results test tool: https://search.google.com/test/rich-results

    We removed the Social Meta options for “sameAs” Schema because Google doesn’t use it anymore. It is like the keyword meta tags that many webmasters spend extra time on but it is also ignored by Google and there is zero advantage of having the sameAs code just like there is zero advantage if you have the meta keywords on your website.

    Google has changed a lot and they get more intelligent every passing minute with AI and countless algorithm they have in place. They pick the Social profiles from across the web and they do not need you to have the “sameAs” tag to show the social profiles in your Knowledge Panel.

    Here is an example you can confirm from your end as well.

    If you search for “Walmart”, these are all the social profiles you see:

    Go to their website and you will notice that they don’t have a single “sameAs” tag:

    You can run it through Google Rich Results test as well and notice they don’t have any Schema for those social profiles:

    As you can see, the social profiles are shown in the knowledge panel not because you have the “sameAs” code, but rather because you are an established brand with a strong social media presence.

    This is why we removed the “sameAs” tags in Rank Math and here are links from Google and Bing that essentially tell you that having sameAs tags doesn’t affect the addition or removal of social profiles from your knowledge panel:
    (screenshot for reference: https://i.rankmath.com/Ut3CGr )



    The Twitter and Facebook fields are still there because they are used for “OpenGraph” and “Twitter Cards” code that we bring in your website’s source code.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.


    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Just closed my ticket and u didnt solve nothing’ is closed to new replies.