JSON key

  • In my WordPress panel I’m not able to use both options for inserting the JSON Key.
    Neither the uploading file system nor the copy/paste on the settings window.
    Is there a way of inserting the JSON key manually via FTP or editing any of the plugin files?
    Thanks in advance

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math today.

    Kindly allow me to consult the dev team on this and then I’ll get back to you.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi David,

    Thanks for getting in touch with us.

    Sorry, there no other method to add the JSON file.

    If I may ask, why are you not able to upload the JSON file? It has worked for everyone else. Not sure why it isn’t working for you.

    Neither do I know why it doesn’t work.
    But I’ve tried both systems, copying/pasting code and the upload method and none of them actually work.
    That’s why I would like to have a different option by editing code on the plugin files.

    HI David,

    Thanks for the additional info.

    Would you mind sharing a brief screen cast of the steps that you are taking and any errors reported on your browser so that we can help further?

    We are looking forward to helping you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘JSON key’ is closed to new replies.