Hello, we apologize for the inconvenience you are facing with your account page. It seems that there might be a delay in updating your account status after the payment.
To resolve this issue, please click on the “Support” button on your account page to assign this ticket to our support team. Our team will look into this matter and ensure that your account reflects the correct subscription status.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
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Hello,
We are glad that everything has been sorted out.
Can you please confirm if you still need our assistance with anything else or we can close the ticket?
Looking forward to hearing back from you.
Thank you.