It seems that you don’t have an active subscription for Rank Math SEO PRO.

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

It seems you have opened this ticket with your Rank Math Free account.

Please first login to your Rank Math PRO account with the email and password you used to purchase your subscription at https://rankmath.com/my-account/

Then head over to your WordPress Dashboard > Rank Math > Dashboard > Help, and disconnect and reconnect your Rank Math PRO account to fix the issue.

Please refer to the screenshots:

Once you click Connect Now, you’ll be redirected to rankmath.com where you’ll be able to connect your account to activate your license. You must use the same Rank Math account that you used when you subscribed to a Rank Math PRO plan.

Here is our detailed guide on how you can connect your website with Rank Math PRO:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

Hope this helps you. Looking forward to helping you.

Thank you.

Hello,

You can use the email address you used to purchase the Rank Math PRO subscription instead of using a username.

Hope this helps. Looking forward to helping you.

Thank you.