Issues on FAQ Schema

#39337
  • Resolved Adeyemi Theophilus
    Rank Math free

    Added FAq to One of my blogpost here and decided to check on Google Structured Data Testing Tool but I got this Error Message “A value for the mainEntity field is required.” please help, Thanks In Advance

Viewing 7 replies - 1 through 7 (of 7 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for getting in touch with us today.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for the details.

    You don’t seem to have included the username/email in the details. Please update so we can look into the issue further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    You had added the FAQ block but had the individual questions in the block hidden. I changed them to visible and this seems to have solved the issue you had. Please let us know if you face another challenge.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Thank you Micheal

    Michael Davis
    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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