Issue with wpml

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

The previous ticket has already been resolved and all the data in the Sensitive Data section has been cleared. We don’t have access to it anymore for your privacy safety.

Please provide your login here again so we can further check the issue as we didn’t seem to have similar issues with other users at the moment.

Looking forward to helping you on this one.

Hello,

I have forwarded this to our devs and they are looking into this. For now, I have added the following filter in your theme’s functions.php to fix the issue: https://rankmath.com/kb/filters-hooks-api-developer/#disable-custom-product-redirection

We will inform you as soon as we release a fix for this.

Let us know if you need any other assistance.

Thanks.