Issue with Rating Snippet

#51440
  • hello rankmath,

    i have schema markup on my site and cheked it with google structured data testing tool and found without error,
    preview was something like this https://prnt.sc/sekm4g

    but rating snippet is missing in google search,

    i have done url inspection in google search console and found as enhancements are valid with 2 review snippets like this https://prnt.sc/sekoj0

    but still no star rating in search results, what may be the issue? how to resolve??

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  • I also have this issue where the rating is showing up on the WordPress schema and on the preview but is not correlating to the google search view

    Dear Rankmath help us out in resolving this issue, we are waiting for your help, plaese resolve our issue.

    Hello,

    Thank you for contacting Rank Math today.

    Rank Math plugin adds the necessary markup for rich snippets. It may take some time before they show up in the search results, please allow a few days for Google to pick up the information.

    Google will not necessarily show the rating stars, though, they check a few things first and may choose not to show, for instance, they check the overall quality of the site, and if the review content is representative of the main content of the page or not.

    Here is a quote from one of the Google’s help article:

    We perform algorithmic and manual quality checks to ensure that structured data meets relevancy standards. In cases where we see structured data that does not comply with these standards, we reserve the right to disable rich snippets for a site in order to maintain a high-quality search experience for our users. Read our webmaster guidelines for more details.

    Link:

    https://developers.google.com/search/docs/guides/intro-structured-data#structured-data-guidelines

    If you believe that the rich snippets have not been added to your site. Send us a link to that particular page you are testing and we can check it using this tool:

    https://search.google.com/structured-data/testing-tool

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Issue with Rating Snippet’ is closed to new replies.