Hello,
Thank you for reaching out to us and sorry for the inconvenience you are experiencing with Rank Math after activating Content AI.
I understand that you have already tried deactivating and reactivating the plugin, as well as deactivating Content AI in the Rank Math settings, but the issue persists.
To resolve this issue, please disconnect and reconnect your Rank Math account. You can do this by heading over to your WordPress admin area > Rank Math > Dashboard > Help, and then disconnect and reconnect your Rank Math account. Here’s a screenshot for reference:
After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and display the correct one. Here’s a screenshot for reference:
Once done, please check if the issue is resolved. If not, please let us know, and we will be happy to assist you further.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Sources:
How to Use Rank Math’s Content AI for SEO » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.