Issue with Facebook preview

#63174
  • Resolved Giovanni

    3 years, 3 months ago

    free

    Hi,
    I’m having a problem I don’t seem to be able to figure out with the preview of my website on Facebook.
    If I want to create a new post and I paste the link to any page, the featured picture (when available), title and description are visualised perfectly for all the pages of my website but the home page.
    What i get for the home page instead, is basically only the URL and the word “Home” (see pic). I tested the link to the home page on twitter and the preview renders wonderfully, no problem. So why do I have an issue only with this page and (apparently) only on Facebook?
    Thank you very much for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto

    3 years, 3 months ago

    business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have just checked it here (https://developers.facebook.com/tools/debug/) and it seems to be working, could you check it?

    Looking forward to helping you. Thank you.

    Giovanni

    3 years, 3 months ago

    free

    Thank you Alberto for the prompt support.
    I had posted the ticket after struggling for many hours unsuccessfully but you are right: when you got back to me the problem wasn’t there anymore…
    Problem solved. Thanks again.

    Alberto

    3 years, 3 months ago

    business

    Hello Giovanni,

    We are super happy that your issue was solved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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