Issue with Elementor

#16136
  • Resolved Be Ge

    5 years, 1 month ago

    Rank Math free

    Hi, there must be a problem with Rank Math and Elementor. I prepared a new post with Elementor and Rank Math, but it loads only when Rank Math or Elementor are disabled.

    Any idea how to solve this? Actually I disabled Elementor. I rolled back Elementor to ver. 2.6.8 but the problem persists.

    Post with the problem The post is in 3 languages and all 3 languages don’t load when Rank Math + Elementor are active.

    I get a timeout message or 500 – Internal Server Error

    • This topic was modified 5 years, 1 month ago by Be Ge.
Viewing 10 replies - 16 through 25 (of 25 total)
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  • Todd

    5 years, 1 month ago

    Rank Math free

    Hello,

    Does it happen only in the preview or are the actual published URLs the same for all languages as well?

    Be Ge

    5 years, 1 month ago

    Rank Math free

    Hello,
    the published URLs are different for each language and as defined in the WP permalink.
    All the posts/pages imported from Yoast have the correct data in the permalink and in the preview.
    I made a new post and there it happened that the permalink in the preview is the same for all languages and when I change it manually it changes for all languages. As the pages in the different languages are linked together via polylang, it looks like something is missing for the multi lingual compliance.
    I’m worried whether this has an impact on the Snippet delivered to the search engines. Furthermore I get the error “Focus Keyword not found in the URL” in the SEO Analysis.

    Be Ge

    5 years, 1 month ago

    Rank Math free

    I just found that the same thing happens in the rich snippet description. I added a description to the page in German and found the same on the English page. I have then changed the description on this page to English and the same text I found then on the German page.
    This is really a big problem.

    Pratik

    5 years, 1 month ago

    Hello,

    Could you please generate a new access token so that we can check this problem further?

    Looking forward to helping you. Thank you.

    Be Ge

    5 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    5 years, 1 month ago

    Rank Math pro

    Hi,

    Thanks for the follow-up.

    I just tried to access the link with no luck, I’m getting an “Origin DNS error”

    Kindly check it and let me know so that I may be able to advise further.

    Hope to hear from you soon.

    Be Ge

    5 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Pratik

    5 years, 1 month ago

    Hello,

    Thank you for providing access. I generated a new password using the link you added in the Sensitive Data Section and added the username and password in the Sensitive Data Section.

    Coming back to the Polylang issue, in Polylang Settings you had selected Synchronize Custom fields option which was causing the problem. I unchecked it and now the Custom fields are working fine on your site. Can you please confirm?

    Thank you.

    Be Ge

    5 years, 1 month ago

    Rank Math free

    Hello,
    I confirm that the problem seems to be solved. It’s the first time I encoutered this problem. The permalink never gave problems in Yoast.
    Thank you

    Michael Davis

    5 years, 1 month ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 10 replies - 16 through 25 (of 25 total)
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