Issue with activating plug in / password error

#3989

Resolved Tara Bailey
1 year, 8 months ago

free
Hi,

I signed up for the RM plug in using my google account, thus didn’t create a password. To activate the plug in I am being asked to enter a password, which I do not have. Please could someone help.

Thank you
- This topic was modified 1 year, 8 months ago by Tara Bailey. Reason: email notification of reply

Viewing 3 replies - 1 through 3 (of 3 total)

Tara Bailey
1 year, 8 months ago

free

I have found an email with my log on details included

Tara Bailey
1 year, 8 months ago

free

I have found my log in details in an email

Todd
1 year, 8 months ago

Hey Tara,

I am glad to hear that the issue is sorted.

If you need help with anything else, do not hesitate to let us know.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Issue with activating plug in / password error’ is closed to new replies.

Due to Covid-19 and the launch of the PRO version, the response time is longer than usual. We seek your patience and understanding in this matter. We recommend you going through our KB articles before opening a new support ticket.