Hello,
Thank you for Contacting Rank Math support today and bringing your concern to our attention.
Upon checking your Rank Math account, you are currently using the Free plan. Could you please confirm if you are expecting the PRO version applied to your account? If so, then you must have purchased the PRO version using a different email address.
Please search and forward a receipt from FastSpring.com so we can locate your account and confirm the purchase?
You can add a screenshot link using this tool in the sensitive data section
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.