ip is in black list

Viewing 15 replies - 1 through 15 (of 19 total)
  • Will someone give an answer?

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Would you mind sharing a screenshot of the error reported from the dashboard when trying to sign in to the plugin? Please note that the latest version has addressed some log in issues and I can advise that you are running 1.0.21

    Looking forward to helping you. Thank you.

    ​​​​​​​

    error

    Error: cURL error 28: Connection timed out after 10002 milliseconds

    version

    • This reply was modified 6 months, 3 weeks ago by  Max.
    • This reply was modified 6 months, 3 weeks ago by  Max.

    Can not activate the plugin error comes out. Plugin version: 1.0.21
    cURL error 28: Connection timed out after 10002 milliseconds

    Appealed to the hosting company with a request to understand the problem. As a result, the answer came that this site is on the banned IP https://reestr.rublacklist.net/search/?q=104.28.0.157

    The result of the ip site is blocked in the Russian Federation and I want to use the plugin throughout the functionality.

    https://prnt.sc/n30vo2

    I found a solution that activates the plugin, but this is not a complete solution.

    In file:

    wp-config.php

    In any place we write:

    define(WP_PROXY_HOST, ”); //proxy
    define(WP_PROXY_PORT, 3128); //port

    Hello,

    Thank you for contacting Rank Math today.

    I am glad that you managed to workaround this issue, I can however suggest that you get in touch with your host and have them white list our IP to prevent the issue from happening again in future.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Why don’t you change your ip to white? This would save everyone from finding a solution to the problem. Or transfer api authorization to another site.

    Host response to this problem:

    The problem is not in the domain, but in the IP on which this resource is located.
    From our network to connect there is no possibility.

    The restriction is imposed by the channel provider of communication, there is no way to remove the restriction, as long as the resource is on an IP that is blocked.

    Напиши подробно какие данные ты указывал в wp-config.php

    Hi,

    I am so sorry but you have to contact your web host and ask them to whitelist that IP.

    There is no way for us to change our IP. Sorry.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hoster can not do anything, since it is at the state level, Roskomnadzor of the Russian Federation has blocked your IP.

    How to configure a proxy server in the wp-config.php file

    Hello,

    Thank you for contacting Rank Math today.

    I have passed this on to our developers and we will be getting back to you with more information on this.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    In this scenario, our developers recommend that you seek another hosting provider to fix the IP issues since this is beyond our control and we may not be able to fix this from our end.

    I hope this info helps.

    ​​​​​​

    OK!

Viewing 15 replies - 1 through 15 (of 19 total)

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