Invalid API key. Please check your API key or reconnect the site and try again.

#709268
  • Resolved Bakari Masudi
    Rank Math free
    Content AI Creator

    When I use Content AI, I’m getting this message: “Invalid API key. Please check your API key or reconnect the site and try again.”. PLEASE HELP URGENTLY

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    We’re sorry to hear about the issue you’re facing with the Content AI API key. This error usually occurs when the API key is incorrect or has been regenerated after configuring the Content AI module.

    To resolve this, please follow these steps:

    1. Log in to your Rank Math account and ensure that you are using the correct API key for Content AI.
    2. If you’ve confirmed that the API key is correct, head over to your WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:
      Refresh Content AI Credits

    After refreshing the credits, try using Content AI again, and the issue should be resolved.

    If you’re still facing issues after following these steps, please let us know, and we’ll be happy to assist you further.

    Hope that helps, and please do not hesitate to let us know if you need my assistance with anything else.

    Sources:
    How to Fix Failed to Submit Post to the Bing URL Submission API Error » Rank Math
    How to Fix 429 Error with IndexNow API » Rank Math
    How to Connect/Disconnect Your Website From Content AI

    Bakari Masudi
    Rank Math free
    Content AI Creator

    When I try to refresh, I’m getting this message: “Your site is blocked. Please contact support.” PLEASE HELP URGENTLY

    Bakari Masudi
    Rank Math free
    Content AI Creator

    When I try to use Content AI, I’m getting this message “To access this Content AI feature, you need to have an active subscription plan.”

    And when I refresh Content AI credits, I’m getting this message ” You Account is blocked. Contact Support”

    Please HELP URGENTLY as I need to utilize my monthly credit before expiry.

    Bakari

    Bakari Masudi
    Rank Math free
    Content AI Creator

    I’m using Content AI in 2 of my websites:
    https://marketingforhomeservices.com/
    https://jensbookkeeping.com/

    In both casesm when I refresh my Content AI credits, I getting this message>
    “Your site is blocked. Please contact support”

    PLEASE HELP URGENTLY as I’m running out of time.

    Hello,

    We are sorry that you are still experiencing this issue.

    To help you resolve this issue, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.

    We look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Invalid API key. Please check your API key or reconnect the site and try again.’ is closed to new replies.