Internal Server Error on new URL in no-follow exclude list

#498102
  • Resolved Paolo
    Rank Math free

    I’m trying to increase SEO value for my pages/articles setting link follow and no-follow.
    I’ve set globally, no-follow every outside link, but every time I try to add an URL in the no-follow exclude list I receive a 500 error.
    I’m using the free version of the plugin.

    Best Regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    We can’t seem to replicate this issue from our end.

    Please share your website’s recent error logs so we can determine what’s causing this issue.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    Let us know how that goes. Looking forward to helping you.

    Paolo
    Rank Math free

    Hello Jeremy, thanks for your reply.
    I take a look indedug log and I can see

    PHP Notice: The wp_cache_flush_runtime function was called <strong>incorrectly</strong>. Your object cache implementation does not support flushing the in-memory runtime cache. Read <a href="https://wordpress.org/support/article/debugging-in-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.1.0.) in /home/dh_ccj7qf/liveworkinglisbon.info/wp-includes/functions.php on line 5835

    Seems like to me, it’s my problem, not the plugin, but I’m not sure how I can solve it.

    P.S.
    I tried to deactivate all plugins except rankmath, But I have the same error

    Paolo
    Rank Math free

    Some problems, in .htaccess file and db.
    Thanks for your help

    Hello,

    We are glad that you have found the culprit of this issue, and it is already resolved.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Internal Server Error on new URL in no-follow exclude list’ is closed to new replies.