Internal links are redirecting

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  • is there anyone from rank math who care to reply?

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It is always the best idea to open a new support ticket instead of replying to someone’s else ticket.

    Please follow these steps:
    1. Update all the plugins and the themes to the latest version.
    2. Check the menu items and confirm if there are no unwanted links in them. Remove them.
    3. Open the redirections of the Rank Math and see if there are any unusual links. Remove them.
    4. Check if all the registered users on your website are known to you and there are no unauthorized admin users.

    Clear the caches once this is all done, and view the links in an incognito window.

    If that doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Internal links are redirecting’ is closed to new replies.