Hello,
Thank you for contacting Rank Math for help with your internal link count not displaying correctly, and sorry for the inconvenience this has caused you.
Please may you share the URL of at least one page on your website along with current (incorrect) link count and the expected link count so we can check. If you are using any custom fields, please let us know too.
Looking forward to helping you.
Hi,
thank you for the fast reply. One example would be: https://janfitschen.de/aldi-laufband-test/
The Post hast 0 internal inbound links from other post, but rankmath is showing me 11 inbound links to this post.
Im not using any custom fields.
Greetings
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I just submited wordpress login and FTP
Hello,
I tried checking the post in the editor and it keeps on crashing as you can see in my video screencast in the sensitive data section so I tried checking the issue further in your FTP and it seems the FTP isn’t working.
Can you please verify?
Looking forward to helping you on this one.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I just recorded a loom video where you can see that i can edit the post and publish it. I think it is your browser?
The FTP Login is working fine. Please try to login on this platform: https://webftp.all-inkl.com/ with the Login Data from before. I just tried it.
Hello,
You actually have internal links on that page and it’s referring to the ones from the table of contents.
Don’t hesitate to get in touch if you have any other questions.
So Rank Math is counting the table of content links as internal link?
Is there a way to exclude the counting of the links of the Table of Content?
Hello,
No, since they have the same exact URL they are counted as internal links.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
