Interaction with another plugin creating dysfunction (

#5031
  • Resolved n0nudesgirls
    Rank Math free

    Hello,
    Since installing the rankmath plugin, I have another plugin that no longer works properly (WP to Twitter).
    Indeed when I put a new post online, the plugin (WP to Twitter) create a twit with the shortcut function url (bit.ly). Since rankmath is installed there is no url shortcut anymore.
    I look for an answer in the documentation and in the forum but I can not find the solution.
    Thank you

    • This topic was modified 4 years, 11 months ago by n0nudesgirls. Reason: Add wp login
Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi there,

    Thanks for getting in touch today and sorry for the conflict.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    This issue does not seem to be related to the Rank Math plugin since even with the plugin deactivated the link does not appear on Twitter posts.
    I have also disabled all OG tags from the Rank Math plugin but this does not fix the issue. I would suggest that you get in touch with the guys from WP to Twitter plugin so that they can advise on whether they have recently made some changes in the plugin.

    Let me know if I can offer additional help. Thank you.

    ​​​​​​

    Hello,

    If it works now ! But only when creating a post. So the change you made on the code is effective for accounting with the other plug-in.

    Can it integrate your modification in the next update of the plugin?

    Thank you !

    Hi there,

    Thanks for the follow up.

    I only tested with editing posts, I am glad that this is now resolved. I added the following code that you can use on any other site to disable OG tags from our plugin:

    /**
     * Hook to remove og:tags
     */
    add_action( 'rank_math/head', function() {
    	remove_all_actions( 'rank_math/opengraph/facebook' );
    	remove_all_actions( 'rank_math/opengraph/twitter' );
    });

    I hope this info helps. Thank you.

    Hello Michael ,

    The plugin of RM was updated and i loosing your modification of code . I don’t see where i need to enter the code . I need to edit in akismet/akismet.php ?

    Thank’s for support.

    Todd
    Rank Math free

    Hi,

    That code needs to go inside your themes’ functions.php. Updating the Rank Math plugin won’t affect that.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    So I had to update the code because it was gone with the update of the plugin.
    Thank you for your support !

    Todd
    Rank Math free

    Hello,

    You are very welcome.

    Do let us know if you need help with anything else.

Viewing 9 replies - 1 through 9 (of 9 total)

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