Instant update shows a blank page – instant indexing plugin

#22076
  • Resolved Karamo Susso
    Rank Math free

    when i use the bulk submit function in wordpress, I just get a blank page.

    submitting urls to the indexing api via the instant indexing console works fine.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is quite unexpected and may suggest that you may be hitting some server limits. Could you please get in touch with your host and check if there are any errors reported in this regard?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    I checked this but could not find any errors in this regard. Also the error occurs when trying to submit only one page via the bulk submit function, too.

    I generated an error log file in wordpress, but it does not seem to contain any information regarding this plugin.

    I really appreciate your help here.

    I checked if the bulk submission works with pages and posts and yes it does. So seems to be isolated to the job listings. I am using the WP Jobmanager plugin to create those. I am diving your code but could not find the answer yet.

    Hello,

    Thanks for getting back to us.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP and FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Instant update shows a blank page – instant indexing plugin’ is closed to new replies.