Instant indexing plugin issue

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

Can you please share the error log with us?

Having an error log will help us determine what is causing the error on your website.

You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

We really look forward to helping you.

Hello,

We had this issue noted in the previous version of the Instant Indexing plugin but it was already fixed. Please ensure that you’re using the latest version of the Rank Math plugin as well and see if that fixes the issue.

If you’re not using the latest version of Rank Math, please firstly update it and then install/activate the Instant Indexing plugin and see if that helps.

If not, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.