Instant Indexing not working - Support

Resolved Ujiadughele Praise
1 year, 11 months ago

Rank Math free
Hello, from my previous complain on the instant indexing plugin not working. The same issue has occurred. Here is the RAW response.

4:13:31 AM getstatus: https://praizsports.com/
{
“readyState”: 4,
“responseText”: “<style type=”text/css”> .wp-die-message { display: none; } </style><link rel=”stylesheet” href=”https://praizsports.com/wp-includes/css/dashicons.css” media=”all” /><link rel=”stylesheet” href=”https://praizsports.com/wp-content/plugins/query-monitor/assets/query-monitor.css” media=”all” /><div data-qm=”qm”><div id=”qm-fatal” data-qm-message=”Uncaught Exception: cURL error 28: Failed to connect to indexing.googleapis.com port 443: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)” data-qm-file=”wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php” data-qm-line=”200″><div class=”qm-fatal-wrap”> Fatal error: Uncaught Exception: cURL error 28: Failed to connect to indexing.googleapis.com port 443: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) in /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php on line 200Call stack:
1. GuzzleHttp\H\CurlFactory::createRejection() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php:155
2. GuzzleHttp\H\CurlFactory::finishError() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php:105
3. GuzzleHttp\H\CurlFactory::finish() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/CurlHandler.php:43
4. GuzzleHttp\H\CurlHandler::__invoke() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php:28
5. GuzzleHttp\H\Proxy::GuzzleHttp\H\{closure}() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php:51
6. GuzzleHttp\H\Proxy::GuzzleHttp\H\{closure}() wp-content/plugins/fast-indexing-api/vendor/google/auth/src/Middleware/AuthTokenMiddleware.php:111
7. Google\A\M\AuthTokenMiddleware::Google\A\M\{closure}() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php:66
8. GuzzleHttp\PrepareBodyMiddleware::__invoke() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Middleware.php:29
9. GuzzleHttp\Middleware::GuzzleHttp\{closure}() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/RedirectMiddleware.php:70
10. GuzzleHttp\RedirectMiddleware::__invoke() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Middleware.php:57
11. GuzzleHttp\Middleware::GuzzleHttp\{closure}() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/HandlerStack.php:71
12. GuzzleHttp\HandlerStack::__invoke() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Client.php:351
13. GuzzleHttp\Client::transfer() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Client.php:112
14. GuzzleHttp\Client::sendAsync() wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Client.php:129
15. GuzzleHttp\Client::send() wp-content/plugins/fast-indexing-api/vendor/google/auth/src/HttpHandler/Guzzle6HttpHandler.php:47
16. Google\A\H\Guzzle6HttpHandler::__invoke() wp-content/plugins/fast-indexing-api/vendor/google/apiclient/src/Http/REST.php:83
17. Google\H\REST::doExecute()
18. call_user_func_array() wp-content/plugins/fast-indexing-api/vendor/google/apiclient/src/Task/Runner.php:182
19. Google\T\Runner::run() wp-content/plugins/fast-indexing-api/vendor/google/apiclient/src/Http/REST.php:66
20. Google\H\REST::execute() wp-content/plugins/fast-indexing-api/vendor/google/apiclient/src/Client.php:898
21. Google\Client::execute() wp-content/plugins/fast-indexing-api/vendor/google/apiclient/src/Http/Batch.php:139
22. Google\H\Batch::execute() wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php:392
23. RM_GIAPI::send_to_api() wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php:350
24. RM_GIAPI::ajax_rm_giapi() wp-includes/class-wp-hook.php:307
25. WP_Hook::apply_filters() wp-includes/class-wp-hook.php:331
26. WP_Hook::do_action() wp-includes/plugin.php:476
27. do_action() wp-admin/admin-ajax.php:187
</div><h2>Query Monitor</h2></div></div> nFatal error: Uncaught GuzzleHttp\Exception\ConnectException: cURL error 28: Failed to connect to indexing.googleapis.com port 443: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) in /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php:200nStack trace:n#0 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(155): GuzzleHttp\Handler\CurlFactory::createRejection()n#1 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(105): GuzzleHttp\Handler\CurlFactory::finishError()n#2 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/CurlHandler.php(43): GuzzleHttp\Handler\CurlFactory::finish()n#3 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php(28): GuzzleHttp\Handler\CurlHandler->__invoke()n#4 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php(51): GuzzleHttp\Handler\Proxy::GuzzleHttp\Handler\{closure}()n#5 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/google/auth/src/Middleware/AuthTokenMiddleware.php(111): GuzzleHttp\Handler\Proxy::GuzzleHttp\Handler\{closure}()n#6 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php(66): Google\Auth\Middleware\AuthTokenMiddleware->Google\Auth\Middleware\{closure}()n#7 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Middleware.php(29): GuzzleHttp\PrepareBodyMiddleware->__invoke()n#8 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/RedirectMiddleware.php(70): GuzzleHttp\Middleware::GuzzleHttp\{closure}()n#9 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Middleware.php(57): GuzzleHttp\RedirectMiddleware->__invoke()n#10 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/HandlerStack.php(71): GuzzleHttp\Middleware::GuzzleHttp\{closure}()n#11 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Client.php(351): GuzzleHttp\HandlerStack->__invoke()n#12 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Client.php(112): GuzzleHttp\Client->transfer()n#13 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Client.php(129): GuzzleHttp\Client->sendAsync()n#14 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/google/auth/src/HttpHandler/Guzzle6HttpHandler.php(47): GuzzleHttp\Client->send()n#15 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/google/apiclient/src/Http/REST.php(83): Google\Auth\HttpHandler\Guzzle6HttpHandler->__invoke()n#16 [internal function]: Google\Http\REST::doExecute()n#17 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/google/apiclient/src/Task/Runner.php(182): call_user_func_array()n#18 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/google/apiclient/src/Http/REST.php(66): Google\Task\Runner->run()n#19 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/google/apiclient/src/Client.php(898): Google\Http\REST::execute()n#20 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/google/apiclient/src/Http/Batch.php(139): Google\Client->execute()n#21 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php(392): Google\Http\Batch->execute()n#22 /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php(350): RM_GIAPI->send_to_api()n#23 /home/praizspo/public_html/wp-includes/class-wp-hook.php(307): RM_GIAPI->ajax_rm_giapi()n#24 /home/praizspo/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()n#25 /home/praizspo/public_html/wp-includes/plugin.php(476): WP_Hook->do_action()n#26 /home/praizspo/public_html/wp-admin/admin-ajax.php(187): do_action()n#27 {main}n thrown in /home/praizspo/public_html/wp-content/plugins/fast-indexing-api/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php on line 200 nThere has been a critical error on this website.Learn more about troubleshooting WordPress.”,
“status”: 500,
“statusText”: “error”
}
——————————————————–

Viewing 7 replies - 1 through 7 (of 7 total)

Miguel
1 year, 11 months ago

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

If you look closely the culprit of this is still the cURL error 28 which is a timeout error and to get around this issue we recommend checking this tutorial: https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/

This is not an issue with the plugin but rather your server is getting timed out when making the request.

Don’t hesitate to get in touch if you have any other questions.

Ujiadughele Praise
1 year, 11 months ago

Rank Math free

Hello, thank you. I’ve tried all suggestions however the problem persists. I deactivated all plugins and even the theme to check if there are any complications but there is not. My hosting provider increased the timeout to 3000ms yet no solution.

Please what is the way forward?
Nigel
1 year, 11 months ago

Rank Math business
Hello,

Please navigate to Rank Math > Status & Tools > System Status and under “Server” please check that you have the following minimums:
```
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
```
If any of your values are below the minimums, please ask your host to increase them.

Hope that helps. Please let us know if you have questions.
Ujiadughele Praise
1 year, 11 months ago

Rank Math free

Hello, I’ve attached a screenshot of the requirements. Kindly check and confirm. I noticed something, the plugin works for some time and it goes back to the error again. Like and On and Off. https://ibb.co/zXyzy3k

Jeremy
1 year, 11 months ago

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Ujiadughele Praise
1 year, 11 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Nigel
1 year, 11 months ago

Rank Math business

Hello,

I checked your website and everything seems to be setup correctly. The instant indexing error is coming from the “CURL error 28”. Please contact your host for help fixing “CURL error 28” as it is a server error that cannot be fixed within WordPress.

Hope that helps. Please let us know if you have questions.

RankBot
1 year, 9 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Instant Indexing not working’ is closed to new replies.