Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
You do not need to enter an API key, it is handled by our plugin directly.
However, you should see the option to change the API key and its location, please make sure that you are using the latest version of Rank Math.
https://rankmath.com/changelog/free/
If you are already using the latest version and the issue persists, then assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
